Terms of Service

1. Agreement to Terms

By accessing or using the TableTurnerr website at tableturnerr.com ("Site") or by creating an account for or using our software (the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use our Site or Service.

2. The Service

TableTurnerr provides review-automation software for home-service businesses. The Service connects to your field service management or CRM platform and, after a job is completed, sends review requests to your customers by SMS and/or email, routes them to public review platforms (such as Google, Facebook, Yelp, and Angi), and reports the results in a dashboard. We are a software provider; we do not write, edit, filter, suppress, or gate the reviews your customers choose to leave. Specific features, usage limits, and pricing for your plan are described at signup or in your subscription.

3. Accounts & Free Trial

You must provide accurate account information and are responsible for safeguarding your login credentials and for all activity under your account. You must be authorized to act on behalf of the business you register.

We may offer a free trial. Unless stated otherwise, trials run for the stated period and require no credit card. At the end of a trial, the Service may pause until you start a paid subscription. Promotional offers (for example, introductory discount codes) apply only as described at the time of the offer.

4. Acceptable Use

You agree to use the Site and Service only for lawful purposes. You may not:

• Use the Service in any way that violates applicable laws or regulations, including telemarketing, anti-spam, and consumer protection laws.
• Upload contact information for people who have not done business with you, or send messages to anyone who has not provided the consent described in Section 6.
• Offer, request, or provide any incentive in exchange for a review, or attempt to suppress, gate, or solicit only positive reviews.
• Attempt to gain unauthorized access to the Service, its servers, or any connected systems, or introduce viruses, malware, or other harmful code.
• Scrape, harvest, resell, or create derivative works from the Service or its content without our written consent.

6. Client Messaging & Compliance Responsibilities

The Service sends messages on your behalf to your own customers. You are the sender of those messages and are solely responsible for compliance with the Telephone Consumer Protection Act (TCPA), the CAN-SPAM Act, CTIA messaging guidelines, carrier A2P 10DLC registration requirements, and any other applicable law. By using the Service, you represent and warrant that:

• You have obtained the legally required prior express consent from each customer before any message is sent to them, and you can produce evidence of that consent on request.
• You will only contact customers about transactions they have completed with you, and you will honor opt-out requests (including "STOP" replies) promptly.
• You will register your brand and campaign for A2P 10DLC where required, and provide accurate business information for that registration.

Message and data rates may apply to your customers. Message frequency varies. The Service includes automated opt-out handling, but it does not replace your own legal obligations. You agree to indemnify TableTurnerr for any claim arising from messages sent through your account, including claims that the required consent was not obtained.

Independent client businesses must not rely on TableTurnerr's website consent for their own messaging. Each client must obtain consent under its own brand and maintain its own compliant records and disclosures. A client account, subaccount, or other messaging infrastructure does not replace client-level compliance and does not make TableTurnerr website consent valid for client messaging.

Each independent client remains responsible for:

• Its own A2P Brand registration.
• Its own Campaign registration.
• Its own consent disclosure.
• Its own Privacy Policy and SMS Terms.
• Its own consent records.
• Its own registered sending number or campaign assignment.
• Its own STOP and HELP handling.
• Its own compliance with applicable law, carrier rules, CTIA guidance, and A2P 10DLC requirements.

7. Subscription & Payment

The Service is billed as a recurring subscription. There are no long-term contracts: plans are month-to-month and you may cancel at any time, effective at the end of your current billing period. Fees are charged in advance for each billing period using the payment method on file. Unless required by law or stated otherwise in these Terms, fees already charged for a billing period are not prorated on cancellation. We may change pricing on renewal with reasonable advance notice.

8. 90-Day Results Guarantee

We offer a results guarantee: if, after 90 days of active use, your business has not earned more reviews than it did in the 90 days before you started, your next month of service is free. This is our complete and exclusive remedy under the guarantee.

The guarantee assumes the Service is connected to your CRM and actively sending review requests, that the customer contact data you provide is accurate, and that your account is in good standing. It applies to the recurring subscription fee for the following month and does not apply to one-time fees, taxes, or third-party charges (such as carrier messaging fees). To claim it, contact us at contact@tableturnerr.com.

9. Customer Data & Your Responsibilities

When using the Service, you agree to:

• Provide accurate, lawfully collected customer contact information and keep it up to date.
• Grant the access we need to connect your CRM or field service platform, and maintain those integrations.
• Be responsible, as the data controller, for the personal information of your customers that you load into or generate through the Service. We act as your service provider / processor for that data and handle it as described in our Privacy Policy.

10. Intellectual Property

The Service, the Site, and all related software, content, graphics, logos, and designs are the property of TableTurnerr or its licensors and are protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable right to use the Service during your subscription. The data you upload and the reviews your customers generate remain yours; you grant us the rights needed to operate the Service on your behalf.

11. Third-Party Platforms

The Service integrates with third-party platforms, including but not limited to field service / CRM systems (such as Jobber, Housecall Pro, ServiceTitan, Workiz, and QuickBooks), review platforms (such as Google, Facebook, Yelp, and Angi), and SMS / email delivery providers and carriers. Your use of those platforms is subject to their own terms and policies. TableTurnerr is not responsible for the actions, availability, policies, or pricing of third-party services, and we may change supported integrations over time.

12. Disclaimers

The Site and Service are provided on an "as is" and "as available" basis. To the fullest extent permitted by law, TableTurnerr disclaims all warranties, express or implied, including but not limited to:

• Warranties of merchantability, fitness for a particular purpose, and non-infringement.
• Guarantees of a specific number of reviews, ratings, ranking, or revenue. Results depend on factors outside our control, including your job volume, customer behavior, and the policies of third-party review platforms. The only guarantee we make is the one stated in Section 7.
• Uninterrupted or error-free operation of the Site or Service.

13. Limitation of Liability

To the maximum extent permitted by applicable law, TableTurnerr and its owners, employees, and contractors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Site or Service, regardless of the cause of action or theory of liability. Our total liability for any claim arising from or related to the Service shall not exceed the total amount you paid to TableTurnerr in the twelve (12) months preceding the claim.

14. Indemnification

You agree to indemnify and hold harmless TableTurnerr, its owners, employees, and contractors from any claims, damages, losses, liabilities, and expenses (including legal fees) arising out of your use of the Service, your breach of these Terms, the messages sent through your account, or any customer data or materials you provide.

15. Termination

You may cancel your subscription at any time from your account or by contacting us. We may suspend or terminate your access for conduct that violates these Terms, for non-payment, or for use that creates legal or carrier-compliance risk. On termination, your right to use the Service ends; we may delete your data after a reasonable retention period as described in our Privacy Policy.

16. Governing Law

These Terms are governed by and construed in accordance with applicable law. Any disputes arising under or in connection with these Terms shall be resolved through good-faith negotiation, and if unresolved, through binding arbitration or in a court of competent jurisdiction.

17. Changes to These Terms

We may revise these Terms at any time by updating this page. Changes take effect upon posting. Your continued use of the Site or Service after any changes constitutes acceptance of the revised Terms. We encourage you to review this page periodically.

18. Contact Us

If you have any questions about these Terms of Service, contact us at: